My stay at the Embassy Suites by Hilton hotel near St. Louis airport was very nice. I chose this particular hotel because of good reviews and also because it wasn't too far from the many places I needed to go while in St. Louis. The staff was very courteous and greeted each guess with a smile. The rooms were well cleaned and spacious. My family enjoyed the continental breakfast and service was superb! If I'm ever in the St. Louis area again, I will not hesitate to stay at this hotel again!!
Great staff and nice facility. Since they are popular and known for the included breakfast, I was not expecting so many shortages. The hotel did not appear to be full. And yet Saturday and Sunday mornings they ran out of forks, large plates and COFFEE! The awesome, but minimal, staff worked like crazy to get things back on track. My thought was that a reasonable investment in additional items would go a long way. Overall, it is still a good choice for families.
My family and I stayed here for my mom's birthday. She loved it! We rather enjoyed the beds and soft sheets and blankets. Also rather enjoyed the Manager's Reception at the bar.
Stayed last night. Was very disappointed this time. Bed pillows are awful. I have already complained about this before and they haven't been changed. Also our room the shower got stuck on hot had to call for help so they put us in another room at 10:00pm had to pack up all of our belongings and didn't even get a sorry or nothing. When we went to check out we addressed the issue and neither one of the gentleman's that was at the front desk said sorry. I guess because it wasn't a big deal for them. But it was for us to have to get everything together and move with kids and all. Been coming to this hotel for a couple of years now and this was definitely one of my worse experience. I will think about if I even want to come back again.
Rooms are dated but clean. The sleeper sofas need replaced they are dirty. Staff and management do a great job. The male chef in the morning making special order omelette was very good at his job. Very friendly and wanted to please the guest . The lady chef acted like she hated her job and was there for the pay only. Loved the free internet and parking. Embassy is in a great location, close to airport and lots of places to shop and eat just one exit down. Nightly reception was awesome. Free drinks and many appetizer.
Embassy Suites By Hilton St Louis Airport is a US Lodging based in Bridgeton, Missouri. Embassy Suites By Hilton St Louis Airport is located at 11237 Lone Eagle Dr, Bridgeton, MO 63044, USA.
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