5
11215 St Charles Rock Rd, Bridgeton, MO 63044, USA
Bridgeton, Missouri 63044
+1 314-291-5288

Every Friendly Customer Servers, Greeting you upon entering the store. Helpful, answering all questions and directing you to the item's and locations. Where other Customer Servicers, will help you

I would have given 5 stars until I had to use the restroom and was followed by an older female employee. She made my friends and I uncomfortable. What was I going to do put a microwave in a my pocket.... I'm disabled and was in an electric cart really....But on a positive note the young lady in the paint department was exceptional and extremely helpful.

The one time I go in a store and actually do need help the guy tells me he's busy cutting carpet and he'd be with me shortly and never was so I had to measure the stuff myself and figure it out on my own

Absolute Joke. I went to the store to purchase carpet for a whole house. I got to the store and sat in the flooring department for 15 minutes waiting for someone to help me. I should have left then. Once I selected my 72 hour install carpet, I was informed that the lead time was actually 2 weeks. So I selected about 3 more carpets, all of which had similar lead times. I was finally able to decide on something and scheduled them to come out and measure. They did and then the real nightmare started. I probably spent 15 hours, calling, being placed on hold, being hung up on, and calling with no one ever answering to the install company. After a solid week of this, someone finally answered and scheduled my install for a month and a half out!!!!! So much for a 72 hour install. This was the last thing we needed to do before we could list our house for sale so it completely messed up our timeline. When I scheduled the appointment I told them I would likely be calling back to cancel because I couldn't wait that long for the install and they acted like it was no problem and told me they just needed 48 hour notice. Well I just called the store to cancel and they are charging me a 15% restocking fee which will end up being almost $300. Great business model, provide no service, drive the customer completely insane, and then charge them hundreds of dollars for their troubles. I flip houses and spend thousands of dollars a year at Home Depot buying tile, flooring, appliances, cabinets, and construction materials. If they want to loose out on that business over $300, that's on them. I'm happy to give my business to Lowes and Menards.

I stopped one of the employees walking around he was really helpful in helping me out I'll give you 5 stars what I meant to say

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The Home Depot — Hardware Store in Bridgeton

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The Home Depot

Hardware Store at 11215 St Charles Rock Rd, Bridgeton, MO 63044, USA. Here you will find detailed information about The Home Depot: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:00 AM – 9:00 PM
  • Tuesday
    6:00 AM – 9:00 PM
  • Wednesday
    6:00 AM – 9:00 PM
  • Thursday
    6:00 AM – 9:00 PM
  • Friday
    6:00 AM – 9:00 PM
  • Saturday
    6:00 AM – 9:00 PM
  • Sunday
    8:00 AM – 7:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Missouri
Address:
11215 St Charles Rock Rd, Bridgeton, MO 63044, USA.
City:
Bridgeton
Postcode:
63044

About The Home Depot

The Home Depot is a US Hardware Store based in Bridgeton, Missouri. The Home Depot is located at 11215 St Charles Rock Rd, Bridgeton, MO 63044, USA.


Please contact with The Home Depot using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Home Depot opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about The Home Depot

  • Jordan
    Added 2015.05.11
    Every Friendly Customer Servers, Greeting you upon entering the store. Helpful, answering all questions and directing you to the item's and locations. Where other Customer Servicers, will help you
  • Natalie
    Added 2014.12.20
    I would have given 5 stars until I had to use the restroom and was followed by an older female employee. She made my friends and I uncomfortable. What was I going to do put a microwave in a my pocket.... I'm disabled and was in an electric cart really....But on a positive note the young lady in the paint department was exceptional and extremely helpful.
  • Hannah
    Added 2014.05.13
    The one time I go in a store and actually do need help the guy tells me he's busy cutting carpet and he'd be with me shortly and never was so I had to measure the stuff myself and figure it out on my own
  • Luis
    Added 2014.02.26
    Absolute Joke. I went to the store to purchase carpet for a whole house. I got to the store and sat in the flooring department for 15 minutes waiting for someone to help me. I should have left then. Once I selected my 72 hour install carpet, I was informed that the lead time was actually 2 weeks. So I selected about 3 more carpets, all of which had similar lead times. I was finally able to decide on something and scheduled them to come out and measure. They did and then the real nightmare started. I probably spent 15 hours, calling, being placed on hold, being hung up on, and calling with no one ever answering to the install company. After a solid week of this, someone finally answered and scheduled my install for a month and a half out!!!!! So much for a 72 hour install. This was the last thing we needed to do before we could list our house for sale so it completely messed up our timeline. When I scheduled the appointment I told them I would likely be calling back to cancel because I couldn't wait that long for the install and they acted like it was no problem and told me they just needed 48 hour notice. Well I just called the store to cancel and they are charging me a 15% restocking fee which will end up being almost $300. Great business model, provide no service, drive the customer completely insane, and then charge them hundreds of dollars for their troubles. I flip houses and spend thousands of dollars a year at Home Depot buying tile, flooring, appliances, cabinets, and construction materials. If they want to loose out on that business over $300, that's on them. I'm happy to give my business to Lowes and Menards.
  • Diana
    Added 2014.01.28
    I stopped one of the employees walking around he was really helpful in helping me out I'll give you 5 stars what I meant to say
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